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Google Play Child Safety Standards

Child Safety Standards & CSAE Prevention Policy

Official standards published by Nemo Star ("NemoStar") to prevent, detect, report, and enforce against Child Sexual Abuse and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM).

Last updated: November 5, 2026

1. Application & Developer Identification

This Child Safety Standards policy applies to the Nemo Star (also stylized as NemoStar, Android package com.nemostar) mobile application, the official website at https://nemostar.online, and all related services developed and operated by Nemo Star (NemoStar) ("we", "us", or "our").

2. Zero-Tolerance Policy Toward CSAE and CSAM

Nemo Star maintains an absolute zero-tolerance policy toward Child Sexual Abuse and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM). Any content, behavior, communication, or account activity that exploits, abuses, sexualizes, grooms, or endangers a minor (any person under the age of 18) is strictly prohibited across all features of Nemo Star, including user profiles, avatars, biographies, private messages, shared media, and live voice rooms.

Strict 18+ Age Requirement: The Nemo Star mobile application is intended exclusively for adults aged 18 years and older. Individuals under the age of 18 are strictly prohibited from creating an account, entering voice rooms, or using the app. If we identify or receive a report that an account is used by a person under 18, the account is suspended and removed.

3. Prohibited Behavior and Content

Users are strictly prohibited from using Nemo Star to engage in, upload, stream, request, share, link to, or facilitate any of the following:

  • Child Sexual Abuse Material (CSAM): Any visual, audio, written, AI-generated, or illustrated depiction of a minor engaged in sexually explicit or suggestive conduct.
  • Child Sexual Exploitation and Abuse (CSAE): Any attempt to sexually exploit, traffic, extort, coerce, or abuse a minor.
  • Grooming and Solicitation of Minors: Building emotional connections with a minor (or someone believed to be a minor) to lower inhibitions for sexual abuse, exploitation, offline meetings, or exchanging intimate imagery.
  • Sexualization of Minors: Sexual commentary, roleplay, audio broadcasts, room titles, or messages involving minors or depicting minors in a sexualized manner.
  • Sextortion and Non-Consensual Content: Threatening, blackmailing, or pressuring any person—especially a minor—to provide sexual images, audio, favors, or virtual gifts.
  • Underage Platform Use: Registering or operating an account while under 18 years of age, or assisting a minor in bypassing age restrictions.

4. How Users Report Concerns Inside the App

Nemo Star provides built-in, easy-to-access reporting tools across the app that include a dedicated "Child safety (sexual abuse or exploitation of a minor)" / "سلامة الأطفال (إساءة أو استغلال جنسي لقاصر)" reporting reason:

  • Reporting a User Profile: Open any user's profile screen, tap the Report User button, select the Child safety reason (or another applicable violation), and confirm submission.
  • Reporting a Private Chat or Specific Message: Inside any private conversation, tap the top-right options menu and select Report User, or long-press any specific received message and select Report message, then choose the Child safety reason. The report records the reported account and message reference for moderator review.
  • Reporting Inside a Voice Room: Tap any speaker on a microphone seat or tap any user's name/message in the room chat feed to open their room profile card, tap the Report button, and select the Child safety reason.
  • In-App Support & Direct Email Reporting: Users and non-users can also report concerns through the in-app Support Center (Profile → Customer Support), the website Support Form, or directly by email at support@nemostar.online.

All in-app reports are transmitted over encrypted connections to our backend database protected by Row-Level Security (RLS), where they are accessible only to authorized platform administrators and cannot be viewed, altered, or deleted by the reported user.

5. Blocking, Moderation, Account Suspension, and Removal

Immediate User Blocking: Users can block any other user at any time from the user's profile screen or from the private chat menu, and manage their block list under Settings → Blocked Users. Blocking is enforced both in the app and on the server:

  • Blocked users are prevented by server-side database policies from sending private messages to the user who blocked them.
  • Messages from blocked users are hidden from the blocker's voice room chat feed.
  • Blocked users are prevented from joining private voice rooms hosted by the user who blocked them.

Moderation Review & Enforcement: Child safety reports are flagged as urgent in the Nemo Star Admin Moderation Dashboard. Authorized administrators can review report details, inspect reported profiles and conversation records (with all administrative access recorded in an immutable audit log), remove offending messages or media, close rooms, and enforce immediate account restrictions.

Account Suspension & Permanent Removal: When a violation of our Child Safety Standards is confirmed, Nemo Star immediately removes the offending content and permanently bans the offending account, along with associated device identifiers and network addresses where applicable, to prevent re-registration.

6. Handling of Confirmed CSAM & Legal Reporting

When Nemo Star becomes aware of apparent or confirmed Child Sexual Abuse Material (CSAM) or Child Sexual Abuse and Exploitation (CSAE) on our platform, our operational response includes:

  1. Immediate Content Removal & Account Ban: Immediately disabling public or peer access to the reported material and permanently terminating the responsible user account(s).
  2. Evidence Preservation: Securely preserving relevant account identifiers, timestamps, message records, and moderation audit logs in restricted administrative storage in accordance with applicable legal obligations.
  3. Reporting to Competent Authorities: Reporting confirmed CSAM/CSAE incidents and providing preserved records to the appropriate law enforcement agencies and/or designated child protection authorities where required by applicable local and international laws, and cooperating with lawful requests from competent authorities.

Emergency Notice: If you believe a child is in immediate physical danger, please contact your local police or emergency services immediately in addition to submitting a report to Nemo Star.

7. Designated Child Safety Point of Contact

To report a child safety concern, inquire about our Child Safety Standards, or reach Nemo Star's designated point of contact for Google Play and regulatory child-safety inquiries, please contact us at:

Designated Child Safety & Abuse Contact Email

support@nemostar.online